Talk With An Experienced Online Psychologist

Introduction to Telehealth Psychology Service on the Sunshine Coast

At E&A Clinical Psychology we are committed to providing high quality mental health care that is convenient, accessible, and tailored to meet the unique needs of each individual. With the advancement of technology, we are delighted to offer Telehealth Psychology Services, a secure and effective way to receive therapy and counselling from the comfort of your own home or any private space. Our telehealth services bring the expertise of our skilled psychologists and therapists directly to you, ensuring you can receive the support you need, regardless of your location or schedule constraints.

What is Telehealth Psychology?

Telehealth Psychology, also known as online therapy or telepsychology, is a virtual form of mental health care that enables clients to engage in therapy sessions with licensed psychologists and therapists through video conferencing platforms or phone calls. This innovative approach offers an alternative to traditional in-person therapy and has proven to be just as effective, backed by extensive research and positive client experiences.

The Benefits of Online Psychology Services

• Convenience and Flexibility: Telehealth services provide unparalleled convenience, eliminating the need for clients to travel to the clinic. This is especially beneficial for individuals with busy schedules, mobility challenges, or those living in rural or remote areas with limited access to mental health services.

• Comfort and Privacy: Engaging in therapy from a familiar and private setting, such as your home or office, can enhance your comfort level and promote a sense of safety and confidentiality.

• Accessibility: Telehealth breaks down geographical barriers, making mental health care accessible to clients who may otherwise struggle to attend in-person sessions. Whether you live in a rural area or a different time zone, you can still access our services with ease.

• Reduced Stigma: Some individuals may be hesitant to seek therapy due to the stigma associated with mental health care. Telehealth offers a discreet and anonymous option, encouraging more people to seek support without fear of judgment.

• Continuity of Care: For clients who relocate or travel frequently, Telehealth Psychology ensures continuity of care, allowing them to maintain a therapeutic relationship with their psychologist or therapist.

Evidence-Based Efficacy of Telehealth Psychology

Extensive research has consistently shown that Telehealth Psychology services are as effective as traditional in-person therapy for a wide range of mental health conditions. Studies have demonstrated positive outcomes for individuals dealing with depression, anxiety, trauma, and other psychological challenges. The American Psychological Association (APA) and other reputable organisations have recognised and endorsed the effectiveness and safety of Telehealth-Psychology as a legitimate form of mental health care. In some cases, it may not be appropriate to receive psychological treatment by telehealth; your referring doctor and/or mental health professional will discuss this with you.

Our Online Telehealth Process

At E&A Clinical Psychology we prioritise the well-being of our clients. Our Telehealth Psychology services are delivered through secure healthcare video conferencing platforms, ensuring your privacy and confidentiality are protected at all times.

To get started, simply reach out to our clinic to schedule an appointment. If your psychologist agrees that it is safe to provide a session via telehealth, a suitable appointment/s will be scheduled. Once your session/s is/are confirmed, you will receive detailed instructions on how to access the video call or phone appointment.

Our team of experienced and compassionate psychologists and therapists will work collaboratively with you to address your concerns, explore coping strategies, and promote positive change. Your personalized treatment plan will be tailored to suit your unique needs, allowing you to embark on a journey of healing and personal growth from the convenience of your preferred location.

How do I know if I am eligible to access telehealth psychological services?

To be eligible to receive these services under Medicare for a mental health condition, you must: • have an eligible mental health condition and a referral from a GP, psychiatrist or paediatrician

Medicare Benefit Schedule (MBS) telehealth services introduced originally on a temporary basis in response to the COVID-19 pandemic was announced to be permanent from now on. It was announced by Medicare that telehealth services provided by GPs, medical practitioners, nurse practitioners, participating midwives, allied health providers and dental practitioners in the practice of oral and maxillofacial surgery services will continue.

It is important to note that a service may only be provided by telehealth where it is safe and clinically appropriate to do so. This will need to be discussed with your psychologist and GP or psychiatrist.

What equipment do you need to access the online psychology service?

You will need access to a quiet, private space; a digital device i.e. Smartphone, Laptop, iPad, computer with a camera, microphone, and speakers (you can plug in headphones for privacy); and a reliable broadband internet connection. If you don’t have the necessary equipment it may be possible to access telehealth equipment through your GP or local community centre.

How many treatment sessions can be accessed?

If you are a privately paying client, you can access as many sessions as required for treatment. If you are eligible for telehealth psychological services and have a GP referral and a Mental Health Treatment Plan, you can receive up to 10 Medicare rebatable telehealth sessions with a mental health professional per calendar year. Alternatively check with your insurance provider.

Online Mental Health Care Delivered By Trusted Professionals

At E&A, we believe that mental health care should be accessible and flexible to meet the diverse needs of our clients. With our Telehealth Psychology services, you can access evidence-based therapy and counselling from the comfort of your own home or any private space. Our evidence-based approach, paired with the convenience of Telehealth, ensures that you receive the quality care you deserve, irrespective of distance or time constraints.

Take the first step towards improved mental well-being by scheduling a Telehealth Psychology session with us today. Let us partner with you on your journey to a healthier, happier life.

To book an appointment and access our online psychology services contact our client support team on (07) 5479 3538.